{"id":11099,"date":"2023-11-22T13:28:51","date_gmt":"2023-11-22T12:28:51","guid":{"rendered":"https:\/\/microlay.com\/fail-print-support-ticket\/"},"modified":"2026-10-28T22:13:07","modified_gmt":"2026-10-28T21:13:07","slug":"fail-print-support-ticket","status":"publish","type":"page","link":"https:\/\/microlay.com\/de\/fail-print-support-ticket\/","title":{"rendered":"Support-Ticket bei Fehldrucken"},"content":{"rendered":"[vc_row type=&#8220;in_container&#8220; full_screen_row_position=&#8220;middle&#8220; scene_position=&#8220;center&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; overlay_strength=&#8220;0.3&#8243;][vc_column column_padding=&#8220;no-extra-padding&#8220; column_padding_position=&#8220;all&#8220; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; column_shadow=&#8220;none&#8220; width=&#8220;1\/1&#8243; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f11442-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"11442\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/11099#wpcf7-f11442-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"11442\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11442-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Seriennummer* (auf dem Typenschild auf der R\u00fcckseite zu finden) (erforderlich)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"SerialNumber\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" id=\"serialnumber\" min=\"01\" max=\"200\" aria-required=\"true\" aria-invalid=\"false\" value=\"00\" type=\"number\" name=\"SerialNumber\" \/><\/span> <\/label><br \/>\n<label> Firmenname* (erforderlich)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label><br \/>\n<label> Name des verwendeten Profils* (erforderlich)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"profile\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"profile\" \/><\/span> <\/label><br \/>\n<label> Verwendete Harze* (erforderlich)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"resin\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"resin\" \/><\/span> <\/label><br \/>\n<label> Bild 1 des Problems* (erforderlich)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"picture1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"audio\/*,video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"picture1\" \/><\/span> <\/label><br \/>\n<label> Abbildung 2 des Problems<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"picture2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"picture2\" \/><\/span> <\/label><br \/>\n<label> Abbildung 3 des Problems<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"picture3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"picture3\" \/><\/span> <\/label><br \/>\n<label> Ihre E-Mail* (erforderlich)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Beschreiben Sie das Problem*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p>W\u00c4HLEN SIE EINE OPTION:<br \/>\n<label>STL oder SLC ZIPPED (OPTION 1)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"stl\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".zip,.stl,.slc\" aria-invalid=\"false\" type=\"file\" name=\"stl\" \/><\/span><\/label><br \/>\n<label>Link zu STL oder SLC (falls die STL-Datei zu gro\u00df ist) (OPTION 2)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"link_stl\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url\" aria-invalid=\"false\" value=\"Link to services as WeTransfer, DropBox, Google Drive...\" type=\"url\" name=\"link_stl\" \/><\/span><\/label><br \/>\n<label>M\u00f6chten Sie einen Termin mit unserem Kundensupport-Team vereinbaren? (nur f\u00fcr Verteiler)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"meeting\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-exclusive-checkbox\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"meeting\" value=\"Skype\" \/><span class=\"wpcf7-list-item-label\">Skype<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"meeting\" value=\"TeamViewer\" \/><span class=\"wpcf7-list-item-label\">TeamViewer<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"meeting\" value=\"Not needed\" \/><span class=\"wpcf7-list-item-label\">Not needed<\/span><\/span><\/span><\/span><br \/>\n\t<br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><\/label>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8220;in_container&#8220; 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